Jira - Get Issue

↩ Part of the Jira integration.

Description

Reads a single issue by its key (GET /issue/{key}) and passes the full Jira object to the next node. Use it to enrich a workflow with the current state of a ticket: status, assignee, priority, custom fields.

You can narrow the response with the fields parameter, which keeps payloads small and executions fast.

Configuration

Field	Type	Required	Description
`credentials_id`	credentials	Yes	Jira credential
`issue_key`	text	Yes	Issue key (e.g. `OPS-123`)
`fields`	text	No	Comma-separated fields to return (e.g. `summary,status,assignee`)

issue_key accepts dynamic variables. fields is sent as-is as a query parameter.

Credentials

This module requires a Jira (Atlassian) credential:

Field	Description
`base_url`	Site URL, e.g. `https://your-domain.atlassian.net`
`email`	Atlassian account email
`api_token`	API token from id.atlassian.com

Output

data is the issue object returned by Jira:

{
  "id": "10042",
  "key": "OPS-123",
  "self": "https://your-domain.atlassian.net/rest/api/3/issue/10042",
  "fields": {
    "summary": "Checkout returns 500",
    "status": { "name": "In Progress", "statusCategory": { "key": "indeterminate" } },
    "assignee": { "accountId": "5b10a2…", "displayName": "Ana Ruiz" },
    "priority": { "name": "High" }
  }
}

Along with it, _meta:

{ "moduleVersion": "1.0.0", "success": true, "key": "OPS-123", "totalMs": 188 }

Usage Example

Full issue

{
  "credentials_id": "jira_ops",
  "issue_key": "OPS-123"
}

Only the fields you need

{
  "credentials_id": "jira_ops",
  "issue_key": "{{data.ticket_key}}",
  "fields": "summary,status,assignee"
}

Downstream nodes then reference {{data.fields.status.name}} or {{data.fields.summary}}.

Notes

The key is URL-encoded automatically, so keys with unusual characters are safe.
A 404 means the issue does not exist or the credential’s account cannot see it. This is not retried — check the key and the project permissions.
Rich-text fields such as description come back in ADF (a JSON structure), not as a plain string.

Jira: Search issues — get many issues with JQL instead of one by key.
Jira: Update issue — write back to the issue you just read.
Jira: Transition issue — change its status.